She says that the letter said that Holly still has feelings for Michael and that it's not over. Later, at a diner, Michael tells Pam what he did and Pam says it was not a good idea to copy the file and that he should not read it, given that he would be violating her trust. Pam, however, volunteers to read it, and deletes it afterward. He looks at her computer and finds a file entitled "Dear Michael", which he copies to his flash drive. Michael goes to Holly's desk and cuts off a sleeve of her sweater and puts it in his pocket. Michael then leaves the room deeply upset, leaving Pam to do the rest of the presentation using Michael's techniques, which fails. They then go do their presentation, which starts off well, until Michael calls out A.J. She encourages Michael to do the best presentation possible so that people will tell Holly about it. Pam empathizes with Michael saying she felt the same way when Jim was dating Karen, but she kept her composure.
Michael finds himself unable to give the presentation after hearing that news. They also learn that she is dating one of the salesmen there named A.J., which deeply upsets Michael.
When they arrive at the branch, they find that Holly is away on an HR retreat. Michael and Pam head to the Nashua branch to give a presentation, as well as having Michael find closure with Holly.
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